Guest guide

Everything you need for your stay

Arrival times, getting here, parking and how the house works. Staying with us? Door, Wi-Fi and appliance details are in the Guest Area, unlocked with the pass code we send before your stay.

Arrival

Check-in & check-out

Check-in4pmFrom 4pm on arrival day
Check-out11amBy 11am, strictly
AddressGrosvenor PlaceFull details in your Airbnb booking

Please keep to the 11am check-out. Our cleaners arrive straight after, and they charge us extra if guests are still in the house.

Getting here

Train, car & free parking

By train

10 min walk

Turn right out of Margate station and walk along the seafront. It takes about ten minutes.

By car

Unload outside

You can park outside the house for up to an hour to unload.

Free parking

Minutes away

Tivoli Road, at the top of Grosvenor Place, is free and a minute or two from the house. Marlborough Road and Buckingham Road are free too.

Open in Google Maps

The house

How things work

The back garden with its swing seatWashing machine in the garden shed

Wi-Fi

Throughout

Good Wi-Fi in every room. The network name and password are in the Guest Area.

Heating

Smart

Smart heating is fitted throughout the house.

Smart TVs

Two

One in the living room and one in the main bedroom.

Kitchen

Fully equipped

Electric oven, induction hob, large Swan fridge, dishwasher, and all the cookware you need.

Laundry

Washing machine

Washing machine, iron and ironing board are all yours to use.

Linen & towels

Provided

Bed linen is professionally cleaned for every guest, with bath and hand towels for everyone. If you plan to swim in the sea (we recommend it), bring your own beach towels.

Garden & outdoor dining

Back patio

The long table is on the rear patio, and the hanging egg chair is at the far end of the garden. The outside light switch is just inside the patio doors, on your left.

Bikes & beach kit

Ask first

Three bikes, mini beach boards and kites are kept at the house. Let us know before your stay if you'd like the bikes. Need more? Try Ken's Bikes round the corner. kensbikes.co.uk

Books & games

Living room

A selection of board games and books for your own entertainment.

Safety

Good to know

Fire blanket & first aid kit

Under the kitchen sink

Both are kept in the cupboard under the kitchen sink.

Fire extinguisher

Next to the fridge

Beside the fridge in the kitchen.

Alarms

Throughout

Smoke alarms and carbon monoxide detectors are fitted throughout the house.

Security cameras

Exterior only

There are three cameras on the outside of the house: one on the front door, one outside downstairs and one at the back. There are no cameras inside.

House rules

Please respect the house

  1. No parties.
  2. No smoking inside. You're welcome to smoke in the garden; please use the ashtrays provided.
  3. Quiet hours are 11pm to 8am. We have lovely neighbours and this is a residential street.
  4. Only booked guests on site. Anyone not listed in your party needs our consent before visiting.
  5. No commercial filming or photoshoots without our written permission, agreed before booking.
  6. Please look after the house. We work hard to keep it lovely for every guest.
  7. No unlawful use of the premises.

If house rules are broken, guests may be asked to leave the property immediately, forfeiting remaining rental funds and the security deposit, and further charges may apply. Excessive damage to furniture or other items may result in loss of the security deposit at the host's discretion. The hosts are not responsible for injuries, illness or accidents on the premises, or for the loss of guests' personal belongings or valuables, and guests use the premises at their own risk.

Release & waiver of liability. By staying, I agree to abide by the rules and regulations of The Upside Down House and to the terms of this release and waiver of liability. In consideration of accepting this booking, I, intending to be legally bound, for myself, my minor children, my heirs, executors and administrators, waive and fully release any and all rights and claims for injuries and/or damages I may have against The Upside Down House and Will Felix Clark Ltd.

Contact

Ask us anything

We're happy to help with questions about the house or the area, before or during your stay. Messaging us through Airbnb is quickest.